Thank you for visiting http://thelibrary1994.com (the "Website"). Please read the following information carefully as the following terms and conditions will apply to your use of the Website. Please note your contract will be with The Library 1994, 268 Brompton Rd, London SW3 2AS.
Use of the website
The Website is for your personal use only and shall only be used in for the digestion of content and the purchase of products. You shall not copy, use, alter or tamper with any content of the Website except for printing off pages for your own personal reference.
Materials on the website
All material on this Website including any branding, images, text and/or audio is our property or has been licensed to us. All trademarks, names, logos and other intellectual property rights existing in this Website are also owned or licensed by us. You may use this Website for your personal entertainment and information and you may make a copy of the pages of this Website but only for your personal non-commercial use, provided that you keep all copyright and other proprietary notices intact. Any modification, transmission, hiring, copying (other than for non-commercial personal use), reusing or otherwise using the content of this Website for public or commercial purposes is prohibited.
Information on the website
Whilst we have worked diligently to provide accurate and complete information, we cannot be liable to any person for any loss or damage which may arise directly or indirectly from the use of this Website (or any inability to use it) or any of the information contained on this Website. This Website and the information and material which it contains are subject to change without notice. All warranties, whether express or implied as to the accuracy or completeness of the information contained on this Website or in respect of any materials or products referred to on this Website are hereby excluded to the fullest extent permitted by law.
Links to third party websites
Our website may contain hyperlinks to websites operated by parties other than us. Such hyperlinks are provided for your reference only. We do not control websites which we do not operate, and are not responsible for their contents or your use of them. Inclusion of these links to such websites does not imply any endorsement of the material on such websites or any association with their operators.
Our Return Policy
To return a purchase, your items must meet the following conditions:
- Be returned within 14 days of your delivery date
- Be in its original, unused, unaltered and unwashed condition
- Be returned with original tags and packaging
Footwear must be returned with the dust bag and original shoe box as these are considered part of the product. Please place the shoe box inside a shipping box in order to prevent damage during shipping.
Please note that Final Sale items are not eligible for a return.
We reserve the right to reject returns which do not comply with this return policy. Returns that do not respect our policy may be sent back to the original shipping address at our discretion.
How to Initiate a Return, contact us a soon as possible at firstname.lastname@example.org requesting a return.
Please note that it is important to ship international packages using standard shipping and your country’s local shipping carrier. For added safety, please insure all packages are shipped with a tracking number. Be sure to keep your receipt and ask for a tracking number, as we cannot be responsible for goods lost or damaged in transit.
We are unable to offer exchanges at this time, however we do accept returns. We ask that you return the original merchandise for a refund and proceed to place a new order for the appropriate item.
A refund will be issued back to your original payment method for the sum paid less any taxes and duties and less the postal costs within 14 business days of receiving your return . Once your refund has been processed, a refund confirmation will be sent to the email address provided at checking out. Your financial institution may require additional time to process the refund to your account.
Please note that shipping fees are not refundable.
Please note that postal and customs charges for returned goods are the customer’s responsibility. We shall only reimburse you only if the product is damaged, faulty or has been incorrectly supplied.
Please send all returns to the following address:
The Library 1994 (Returns)
268 Brompton Road